I wanted to take a moment and thank you again for the very nice service you performed for Iran's memorial. I had several people come up to me to say "what a wonderful funeral". It was a nice tribute to him.
Please once again accept our heartfelt appreciation. It was so comforting to know Mum was so beautifully looked after. Allowing us to be part of the process in a very practical, compassionate and positive way and the outstanding “send off” she had, has helped us all enormously with the grief process. Many many thanks to Karen and her team.
A real “human” undertaker with a smile came to our rescue, she listened, she suggested and we had a good old laugh – no tears! Karen made us feel we were doing the right thing for our Mum.
Karen made a sad time much easier. She was great with the younger children when they had had enough of viewing the body. She chatted with them and that made it easier for us to stay longer.
Karen was so easy to deal with and really took care of our family during a very tough time. Without her we wouldn't have been able to give our loved one the send off they deserved. Very knowledgeable about all aspects of the funeral industry and proved to be an invaluable resource throughout the whole planning period. Our family has nothing but respect for Karen and her work, and if we ever had to go through this process again, we would without hesitation work with Artisan Funerals again.