A real “human” undertaker with a smile came to our rescue, she listened, she suggested and we had a good old laugh – no tears! Karen made us feel we were doing the right thing for our Mum.

Please once again accept our heartfelt appreciation. It was so comforting to know Mum was so beautifully looked after. Allowing us to be part of the process in a very practical, compassionate and positive way and the outstanding “send off” she had, has helped us all enormously with the grief process. Many many thanks to Karen and her team.

Karen was so easy to deal with and really took care of our family during a very tough time. Without her we wouldn’t have been able to give our loved one the send off they deserved. Very knowledgeable about all aspects of the funeral industry and proved to be an invaluable resource throughout the whole planning period. Our family has nothing but respect for Karen and her work, and if we ever had to go through this process again, we would without hesitation work with Artisan Funerals again.

Karen has become part of our family due to ho beautifully she cared for our son Reece Clarke (Dack Joran). No question was unanswered and Karen did everything she could to make a tragic time more bearable, and at times had me smiling and giggling remembering my son and appreciating my requests as his Mum. Karen was mum to Reece as she prepared him to come home for a a night to his Mum, and in the morning when she returned she was his Fairy Godmother making sure everything was just perfect for him and us. We needed a professional whom listened to us and made sure our traditions and needs were met. Bless you Karen. 

Karen was amazing when my father died. It was so important to find someone compassionate who really cared, and she was all this and more. She helped us organise a unique funeral that really reflected the idiosyncrasies of Dad’s personality. She made what I thought would be really hard into a reflective joy of exploring and celebrating his life. Thank you Karen – we really appreciated your care, imagination and flair and would recommend you to anyone.

Karen was unbelievably kind and thoughtful in her care of my brother Wayne Gilder, She understood exactly what we wanted and was so on point. Thank you Karen.

It is amazing how the right people turn up when you least expect, to fulfil a need. Karen and Julie provided a subtle and yet comprehensive compassionate farewell service. Taking the time to understand our needs and being open enough to help us discover a different way to make our farewell unique to my father and the honouring of his life. Their care and attention yet subtle presence was much appreciated. It was quite obvious the process was a small component only, their care and understanding of our needs were their priority.

I have had the unenviable pleasure to recommend Artisan Funerals twice, and have attended three of their farewells. All were different sizes and circumstances and were beautiful and perfect representations.

Blessings and thanks to you both.